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Warranty - Return Merchandise Authorization (RMA).

YEYIAN will warranty this product in all its components and workmanship for the period of 12 months, counting from the date of purchase against any defects in manufacture and functionality of the product, during normal and domestic use.

YEYIAN guarantees the buyer the absence of any manufacturing and operation anomalies, including parts, components or materials of the product.

1. This policy covers only products marketed by YEYIAN, through its authorized distributors within Mexico.

2. This warranty must be presented with the defective product in order to be valid, completely filled out and stamped by the distributor that made the sale, invoice or receipt, or proof of purchase in the place where it was bought or the National Service Center.

3. YEYIAN may use new, refurbished or used parts that are in good condition to repair or replace any product, at no additional cost to the consumer, as long as the warranty period specified in this policy has not been completed.

4. If the product is not repairable, it will be exchanged for a similar product or with superior characteristics.

5. The time for repair will not exceed 30 natural days from the date the product was received by YEYIAN or its Authorized Service Center.

6. YEYIAN will cover shipping costs required for presentation of the product within the network of our Authorized Service Centers.

EXCLUSIONS

YEYIAN will not validate this warranty policy in the following cases:

• When the product has not been used under normal conditions.

• When the product has not been operated according to the instructions that were included.

• When the product has been altered or repaired by any unauthorized YEYIAN personnel.

Visit www.yeyian.mx for warranty purposes, as well as purchase of components, consumable parts and accessories or contact any YEYIAN Authorized Service Center.

YEYIAN Authorized Service Center Warranty José Guadalupe Gallo 8490 A ,Agua Blanca Industrial, Zapopan, Jalisco CP45235, México. Tel. +(33) 1078-3404

 

Authorized Service Center for Components, Consumables and Accessories YEYIAN

José Guadalupe Gallo 8490 A ,Agua Blanca Industrial, Zapopan, Jalisco CP45235, México. Tel. +(33) 1078-3404

In case your product presents a manufacturing defect, make sure you have the purchase ticket at hand, if it is within the first 15 calendar days, go to the place where you bought it to validate DOA (Defective on Arrival) guarantee.

When more than 15 days have elapsed from the date of purchase and it presented a failure, yeyian.solutions will cover the shipping costs of the product, as long as the RMA is authorized within the warranty period.

Yeyian Limited Warranty period by product:
Yeyian provides a warranty for its products, starting from the day of purchase from our website, marketplaces or an authorized Yeyian reseller.

Product Category

Warranty (Year)

Backpack

1

Case

1

SSD

1

CPU AIO Cooler

1

CPU Air Cooler

1

Case Fan

1

Gaming Chair

1

Gaming Computer

1

Headset

1

Mechanical Keyboard

1

Mice

1

Monitor

1

Mouse Pad

1

Power Supply

1

Webcam

1

Microphone

1

Yeyian guarantees this product in all its components and labor during the period of 12 months, starting the date of purchasing, from any fabrication defects and functionality of the product during normal and domestic use.


Yeyian guarantees the buyer any fabrication and operating anomalies, including pieces, components or materials of the product.


Warranty Conditions
Yeyian´s Limited Warranty is subject to the following conditions:

1. This warranty is extends only to Yeyian peripherals and accessories and is effective only if the products are purchased and operated in the USA. (Including Alaska and Hawaii)

2. In order to make this warranty valid, it is necessary to present the defective product and this original policy filled out and sealed by the distributor who made the sale or the invoice, receipt, or proof of purchase in the place where the product was purchased or in the National Service Center.

3. Yeyian could use new, restored or used pieces in good conditions to repair or replace any product, without any additional cost to the consumer if the warranty period in the actual policy has not expired.

4. In case the product does not have repair, it would be changed for a similar product or one with better characteristics.

5. The time for repair won't be longer than 30 days from the date of receipt of the product from Yeyian or by our Authorized Service Centers.

6. Yeyian will cover the required shipping costs for the product presentation within our Authorized Service Centers.


Yeyian will not make this policy valid in the following cases:
1. When the product has been used under other conditions of its normal use.
2. When the product has not been operated according to the instructions that were included with the product.
3. When the product has been altered or repaired by any unauthorized Yeyian personnel.


In order to make this warranty valid, as well as the acquisition of components, consumable parts and accessories you can visit our web site at www.yeyian.mx or visit any of our Authorized Yeyian Service Centers.

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